Refund policy

Returns

Final Sale Policy

At Twenty Third by Deanne, we commit to a final sale policy due to the unique nature of our products. All sales are considered final, ensuring that each meticulously crafted item meets our quality standards. For damaged or defective items due to shipping, contact us within 24 hours from delivery date for prompt resolution. Your satisfaction is our priority, and we're here to assist you. 

Damaged Items

In the unfortunate event that you receive a damaged item, kindly reach out to us within 24 hours of receiving your order. Include clear images of the damaged product in your communication. We are here to swiftly address the issue and find a resolution.

Twenty Third by Deanne Philippines values your satisfaction and aims to make your shopping experience seamless. For any inquiries or assistance, please reach out to our customer service team at hello@twentythirdph.com  Thank you for choosing us to enhance your home and lifestyle.