MADE TO ORDER TERMS AND CONDITIONS

I agree to the following terms:

  • Handcrafted for You: I understand that this item is made to order and handcrafted specifically for my order.
  • Production Timelines: I understand that production typically takes 12–16 weeks before shipping. Production timelines are estimates and may vary based on artisan schedules, material availability, customs procedures, and other logistical factors beyond our store’s control.
  • Non-Refundable Deposit: I understand that a 50% non-refundable deposit is required to begin production.
  • No Cancellations: I understand that because this item is made specifically for my order, the deposit is non-refundable and the order cannot be canceled once production has begun.
  • Final Sale: I understand that made-to-order items are final sale and are not eligible for returns, refunds, or exchanges.
  • Natural Materials & Variations: I understand that each piece is handcrafted using natural materials and may feature slight variations in color, finish, wood grain, texture, or dimensions, making every piece unique.