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This item is made to order and handcrafted by artisans. Production typically takes 12–16 weeks before shipping. Because each piece is produced specifically for your order, made-to-order items are final sale and cannot be returned or canceled once production has begun. As these pieces are handmade using natural materials, slight variations in color, finish, grain, or dimensions may occur.

Our standard delivery schedule is Tuesday and Thursday. Once an item is ready for dispatch, delivery is typically arranged within one week. We also ship nationwide through logistics partners, with shipping fees quoted based on the order and destination. For full shipping information, please visit our Policies Page.

All sales are final, and we do not accept returns or exchanges. If an item arrives damaged during transit, please notify us within 24 hours of delivery and provide photos or videos of the issue so we can assist. For full details, please refer to our Policies Page.